• Age: The person seeking marriage must be at least 18 years old.
• Our Community: This platform is for Sri Lankan Muslims seeking marriage in accordance with Islamic values.
• Marriage Intent: Use the platform only for a serious marriage search. Dating, casual relationships, and unrelated activities are not allowed.
• Correct Information: Provide honest, accurate information and keep your profile up to date.

Register using your mobile number if you live in Sri Lanka, or your email if you live abroad. Confirm the code we send you and complete all required profile sections.

You may create a profile for yourself or a family member using the options provided. The person seeking marriage must know about and agree to the profile.

Creating a profile does not mean it is approved or visible to other members. Your main profile must be completed and verified before it can be shown on the platform.

You do not need to purchase a paid plan to create your profile, complete verification, or have your verified profile listed on HalalHearts.lk.

Once verified, you may browse available profile details without buying a paid plan.

A paid plan is required when you want to use paid contact features, such as sending requests or viewing the contact details of public profiles.

Once your main profile is complete, our team may contact you to check your details and confirm the required family awareness of your marriage search. Please respond to our calls and messages and provide the information needed.

Your profile remains hidden until verification is completed successfully.

If we need more information or cannot reach you, verification may be placed on hold. If your profile does not meet our requirements, we may reject it. Profiles on hold or rejected remain hidden.

Verification does not guarantee every detail, a member's character, or a successful marriage. You and your family must make your own inquiries before deciding.

• Private Profiles: Contact details are shared only after the member accepts your request.
• Public Profiles: Suitable verified members with the required paid-plan access may view contact details without sending a request first.
• Respect for Privacy: Do not share another member's personal or contact details without their permission. Do not use those details for harassment, advertising, or any purpose unrelated to marriage.
• No Private Chat or Photos: HalalHearts.lk does not provide private chat or photo sharing.

You may provide additional Marriage & Lifestyle Details and Partner Preferences to help HalalHearts.lk better understand what you are looking for and improve relevant recommendations.

Keep these details accurate and update them when your circumstances or preferences change.

Recommendations are intended to help your search. They do not guarantee compatibility, acceptance of a request, a reply, or a successful marriage.

Current paid plans may include Basic Connect, Extended Match, and Premium Connect. Check the pricing page for current prices, features, and limits before paying.

• Basic Connect: A starter plan with a limited number of requests and public contact views. The exact limits shown on the pricing page apply at the time of purchase.
• Extended Match: Includes a larger allowance of requests and public contact views, together with the additional benefits shown on the pricing page.
• Premium Connect: Includes unlimited requests and unlimited public contact views during your marriage search. There is no fixed time limit. Private contact details still require an accepted request.
• No Fixed Time Limit: Current paid plans do not end simply because a month has passed. Limited plans may continue until their included usage is finished, subject to the rules shown for that plan.
• Support and Promotion: These benefits follow the limits and conditions shown for your selected plan. They do not guarantee a reply, an accepted request, or a marriage.

You may purchase another available plan later by paying the full price of that plan.

Unless stated otherwise, the new plan's requests and public contact views replace the remaining allowances from your previous plan. Unused allowances do not carry over.

Members who already have an older or legacy plan may continue using its remaining benefits according to the rules that applied to that plan. When buying a new plan, the plans currently available at that time will apply.

Online payments are processed through OnePay. Its terms and privacy policy also apply when using its payment service.

Bank transfers may also be available. Follow the payment instructions and submit the required payment details. Our team must confirm the transfer before the paid plan is activated.

Keep your payment reference or receipt. If you notice an incorrect, duplicate, or unrecognized payment, contact our team as soon as possible.

• Paid Plans Are Normally Non-Refundable: Once a paid plan has been activated, payments are normally non-refundable simply because you change your mind, deactivate your profile, find a match, do not receive replies, or do not have requests accepted.
• Incorrect or Duplicate Payments: Contact our team if you believe you were charged incorrectly or made a duplicate payment. We will review the payment and advise you on the next step.
• Exceptional Refunds: In some situations, HalalHearts.lk may approve a refund after reviewing the circumstances. Approval is handled by our team and is not automatic.
• Time to Receive an Approved Refund: After we approve a refund and receive any required details, bank-transfer refunds normally take 2–3 business days. Online refunds normally take 5–10 business days. Your bank or payment provider may take longer.
• Deactivating Your Profile: Deactivating your profile does not automatically request or issue a refund.

We send important account messages by SMS, email, or other available contact methods. These may include confirmation codes, profile-completion messages, verification updates, payment confirmations, request alerts, and reminders.

We may also send service-related reminders or information about available HalalHearts features and plans. Keep your mobile number and email correct so we can reach you.

You may deactivate your profile if you find a match, want a break, or no longer want it shown. Deactivated profiles remain hidden.

We may put profiles on hold, reject them, make them inactive, suspend accounts, or remove accounts that contain false information, do not meet our requirements, involve abusive or inappropriate behaviour, or misuse the platform.

Purchasing a paid plan does not give permission to break these rules and does not guarantee continued access if the account violates our terms.

HalalHearts.lk helps members make an initial connection. It does not replace your own background checks or your family's judgment. Check important details independently before proceeding with marriage.

We do not guarantee a successful match, a reply, an accepted request, or the character and behaviour of another member. Members are responsible for their decisions and interactions outside the platform.

Where contact details are shared, we strongly encourage members to involve their family and proceed carefully before making any decision.

HalalHearts.lk is not responsible for personal or financial losses, missed marriage opportunities, or disagreements between members arising from their own decisions and interactions.

Nothing in these terms removes rights or responsibilities that cannot be excluded under applicable law.

We may update these terms when our services, plans, pricing, or rules change. Updates will be posted on this page. Please review the current terms before making a new payment.

For questions about your profile, verification, payment, plan, or refund, call or WhatsApp 075 536 3086, or email info@halalhearts.lk.